Terms & Conditions

Check in times.

From 16:00 until 18:00

Failure to arrive within these times could result in you having to wait for entry.

Please contact Balmridge House, Bed and Breakfast direct for further information.

Keys given on arrival and must be returned on departure.

Guest Information

We welcome all guests over the age of 10 – although we do not accommodate large groups of people over 4, unless arrange directly with Jane or Jim. 

Sorry we do not accept pets – this is due to fellow guests being allergic. We do have 2 dogs that live separate in our part of Balmridge House. 

Smoking is not permitted throughout the property – this includes vaping and electronic cigarettes. 

Smokers are politely asked not to smoke around any doors or windows of the house and can be directed to a designated smoking area. 

CCTV cameras are located throughout the shared areas of the property.

Any damage to the property or room found on your departure will be charged to your credit card for replacement or deep cleaning.

Guests are not permitted to bring back their own guests – due to insurance purposes.  Please do not cook food in our rooms or use kettles to cook food.

Quiet times are between 10pm and 7am – Here at Balmridge House Bed and Breakfast and we want all our guests to be happy, so we hope you are mindful of fellow guests.

We are unable to accept any responsibility for loss, damage or injuries to yourself or member of your group during your stay with us.  This includes any possessions or any vehicles.

We have ample parking so please park to the front wall of the property.  You can then make your way to the large conservatory/breakfast room.  This allows all guests a parking spot.

Booking Terms

Our prices will vary when made directly to our website or by telephone – therefore, when booking through third parties’ prices will reflect a higher tariff.  Prices will vary due to seasons and number of days your stay may be.  Discounts for single occupancy can be available. Room only rates can be offered.  Please contact Jane or Jim direct.

Cancellation Policy

We require at least fourteen days’ notice for all cancellations.  For cancellations, less than this time we will collect 100% of payment unless we are able to re-let the room.  Please note this includes all cancellations, including unforeseeable circumstances and sickness. Holiday insurance is strongly advised. 

In the very unlikely event that we must cancel your booking for, any unforeseen reason, or damage to the property we will try to provide you with other accommodation.  Please note in high season this may not be the standard that was booked.  If we are unable to accommodate alternative accommodation – a refund will be given.

Please note that all third party bookings must be cancelled directly with the booking platform you have booked with.